Working as you read this

Your webshop getsa colleague whodoesn't go home.

It answers customer questions, recommends from your catalog and captures leads — 24/7. We set it up, test it, and improve it every month. You see results, not another chatbot.

no card · we set it up · you see results

The packing corner of a small webshop with garden tools on wooden shelves and shipping boxes, morning light
K
Moj Kolega
Online · replies instantly
Do you have the pruning shears in stock? Do you ship to Split?
Yes — the red-handled shears are in stock. Delivery to Split is usually 2–3 business days.
Garden pruning shears with red handles and steel blades
Premium Pruning Shears
€79In stock
source: catalog · shipping policy
tonight
14 questions · 2 escalations

While you slept,
someone was working.

This is a real report from one night. Every question got an answer from the catalog, a recommendation, or a clean handoff to your team — with the full conversation, on your desk by morning.

resolved alone
82%
handed to team
18%
  1. Do you have heated gloves in size L?

    Checked the catalog, confirmed stock and sizes.

    Answered
  2. Which leaf blower for a smaller garden, under €100?

    Suggested a cordless model from the catalog — with a reason.

    Recommended
  3. I need a quote for 40 units for a company.

    Logged the request and details, handed it to your team.

    Escalated
  4. Do you ship to Slovenia, and how long does it take?

    Answered from the shipping policy — 2–4 business days.

    Answered
  5. Does this trimmer work with my battery?

    Wasn't sure — handed it to the team with the full conversation.

    Escalated

Five jobs, done reliably.

Not forty jobs done badly by a generic model. All grounded in your own data.

the foundation

Right answers, never invented

From your catalog and policies. When the data isn't there, the colleague says it doesn't know — rather than guess wrong and cost you a sale.

“I don't have that detail — I'm checking with the team and will get back to you.”

Recommends the right product

Two or three picks for the need and budget, each with a reason to buy. From your catalog only.

Captures leads you'd lose

Wholesale, B2B and undecided buyers — with details and the full conversation, on your desk by morning.

Speaks 9 languages

Detects the visitor's language and switches on its own.

HRENSLSRDEITBSHU
A small shop at night with warm light in the window on an empty street

These questions arrive at 22:47.

The customer is ready to buy — if they get an answer now. Otherwise they close the tab and go to a competitor. The colleague answers. You sleep.

Do you have this in size L?
Do you ship to Slovenia?
Does this work with my model?
I need a quote for 40 units.
How late can I order for tomorrow?
What's the difference between these two?

Conversations are half the job.
This is the other half.

Behind the scenes, Moj Kolega runs the shop on a schedule — and every Monday files a sales report: what sold, what's rising, what's slipping, and why. Like a real employee, with a tidy record of everything it did.

Once a month, a full management report follows — by department, in your language.

Monday · 08:00report

Weekly sales pulse

Every Monday: what sold, what's rising, what's slipping — and why.

orders
+18%
best seller
garden shears
cart → purchase
31%
losing momentum
2 products

Watches the shop. Proposes improvements.

Stock, prices, pages, product copy — Moj Kolega reviews them and writes proposals. It changes nothing on its own: every proposal waits for your approval, and every change can be undone.

daily · 06:00warning

Price check (EU Omnibus)

3 discounted products missing the required 30-day reference price — listed per product.

weeklyawaiting approval

New FAQ from real questions

Six answers assembled from questions customers actually asked — waiting for your approval.

monthlyfinding

SEO, GDPR and accessibility

12 pages missing a meta description. The returns policy is hard to find. 4 forms unlabeled for screen readers.

with your approvalproposal

Better product descriptions

Clearer copy proposed for 8 thin product descriptions. Approve — and it pushes them straight to your webshop.

The background duty roster

Every day

  • Out-of-stock products
  • Prices and EU Omnibus
  • Catalog freshness

Every week

  • Sales and cart pulse
  • FAQ drafts
  • Pushing approved copy to your shop

Every month

  • SEO page review
  • GDPR and legal pages
  • Accessibility
  • Product descriptions and specs
  • Management report

Every duty can be switched on or off — and findings arrive in Croatian or English.

Operated, not just deployed.

You don't get a tool to configure. You get a colleague we operate — a little better every month.

  1. 01

    Setup

    We connect your catalog, policies and tone of voice. You configure nothing.

  2. 02

    Quality check

    Before launch we test answers on real questions and confirm they're correct.

  3. 03

    Ongoing watch

    We watch every conversation — what was solved, what was missed, where buyers stall.

  4. 04

    Monthly improvement

    Each month we fix what slipped and add what customers newly asked.

When it doesn't know, it doesn't guess. It escalates.

Anything sensitive or unknown goes to your team — with the full conversation, never a guessed price or a promise you didn't make. Your reputation is the first thing the colleague protects.

  • Never an invented price
  • Always with context
  • Honest: “I don't know” over a wrong answer
  • Background changes are only proposed — you approve, and every one can be undone

Ready for a colleague who doesn't go home?

We'll show it to you on your own catalog, live. No commitment, no card.