More than a chat box.
A return you can measure.
Your digital colleague helps customers buy, keeps the leads you'd lose after hours, and hands off cleanly when it's unsure. Behind it, we prove it's working — in euros, against your real orders. Here's what that buys you.
What your colleague does on your site
Six jobs, done reliably and grounded in your own data — not forty jobs done badly from a generic model.
Right answers, never invented
Customers get an answer they can trust, taken straight from your catalog and policies. When the data doesn't cover it, the colleague says so — so a wrong answer never costs you a sale or a refund.
Helps the undecided buyer choose
The shopper who can't make up their mind gets two or three real picks for their need and budget, each with a reason to buy. The question that used to end in a closed tab ends in a cart.
Keeps the lead instead of losing it
Bulk orders, B2B requests, callbacks, and hesitant buyers are captured with their details and the whole conversation. The lead that arrives at 9pm is on your desk in the morning, not at a competitor.
Hands off before it guesses
On anything sensitive or unknown, it passes the customer to your team with full context — never a guessed price or a promise you didn't make. Your reputation is the first thing it protects.
Sells in the customer's language
Croatian, English, Slovenian, Serbian, Bosnian, German, Italian, or Hungarian — picked automatically from how the visitor writes. You win buyers you'd otherwise lose at the first message.
Starts the conversations that convert
Before a visitor types anything, it offers the questions that tend to lead to a sale, in their language. More visitors start talking, and more of those talks end in a purchase.
Stop guessing whether it pays for itself.
Connect Google Analytics 4 and Kolega ties conversations to real orders — your true average order value and conversion, from your own revenue data, not a made-up multiplier. Every month you see what the colleague earned, in money, next to what it cost.
- What it earned, on your real order value
- Honest by default — flagged when a number leans on a proxy
- Where visitors stall or rage-click, via Microsoft Clarity
Based on your GA4 average order value of €58 and a 9.1% assisted conversion rate.
Illustrative figures. Real numbers come from your connected GA4 property.
Turn what it couldn't answer into your next sale.
Every gap is demand you're not capturing yet. Kolega shows you what visitors asked that your data didn't cover, and what they keep escalating about — so each month you fix the thing that recovers the most sales, not a guess.
Questions that are costing you answers
When the colleague can't answer, it logs the missing topic. The ones that keep coming up rise to the top with the conversations as proof — so you fix what's actually losing sales first, not whatever's loudest.
What keeps landing in your inbox
Handoffs are grouped by what customers want — order status, bulk and B2B, returns — so a wave of after-hours demand becomes a clear, evidenced case for what to build next.
Right on day one — sharper every month after.
Before it goes live, we run your colleague through the questions that matter and confirm every answer is right. Then each month we re-run the same checks, fix anything that slipped, and add what customers newly asked — so it gets better over time, not stale. You don't have to take our word for it: the score is right there in your monthly report, in plain language.
- passDo you deliver to Slovenia?
- passWhat's the best option under €100?
- partialCan I return it after 45 days?
The widget, built to convert.
One line of script on your site. It looks like your brand, not ours — and it's built for the moment a visitor is deciding whether to buy.
Watch it work — and keep it in budget.
Operated, not deployed. You see what it's handling, and it never spends more than you set.
See the load it takes off you
Conversations, handoffs, and unanswered questions over 7, 30, or 90 days — the work your team didn't have to do, day by day.
Know visitors actually use it
Opens, messages, and product-card clicks, so you can tell the widget isn't just sitting there — people are shopping with it.
Never a surprise bill
Set a monthly euro ceiling per colleague. A live meter tracks the spend and the work stops at the cap — you're never charged past what you decided.
Compliance you can hand off
EU-hosted, with a Data Processing Agreement, listed sub-processors, and visitor-data deletion on request — ready to give your DPO.
See it on your own catalog.
Send us your website. We'll build a demo against your real products and policies, run the quality report, and show you what your digital colleague would do tonight.