Pricing anchored against employee cost.
A digital colleague on your webshop, working 24/7 for a fraction of a single salary. Setup, catalog ingestion, quality checks, monitoring, and monthly improvement all included.
For small webshops. One digital colleague, your catalog and policies ingested, ready to answer and capture leads.
- 1 digital colleague on your webshop
- Up to 2,000 conversations / month
- Website + FAQ + policies ingestion
- Basic product catalog ingestion
- Pre-launch quality test report
- Email lead capture & escalation
- Kolega Insights — weekly report ('Your store, this week')
- Monthly improvement cycle
- Email support
For serious webshops. Catalog sync, recommendation tuning, lead qualification, monthly call.
- Everything in Starter
- Up to 5,000 conversations / month
- WooCommerce / Shopify catalog sync
- Product recommendation tuning
- Lead qualification rules
- Abandoned-question report
- Kolega Insights — connected (GA4 / Clarity) + revenue impact
- Monthly optimization call
- Priority support
For webshops where the AI moves revenue. Multi-language, custom rules, deeper integrations, weekly tuning.
- Everything in Growth
- Kolega Insights — live alerts, exploration & human-curated insights
- Multiple roles or colleagues
- Multi-language tuning
- Custom product rules & workflows
- Custom escalation routing & integrations (on request)
- Advanced testing pack
- Weekly tuning cycle
- SLA & dedicated support
All plans include EU hosting, GDPR-aware deployment, human escalation, quality testing, and a real team you can reach. Prices in EUR, billed monthly. Annual billing available on request.
Compared to what?
Kolega isn't priced against chatbot tools. It's priced against the human work it replaces and the webshop leads you lose without it.
Works 4–6h, takes holidays, needs training. Answers questions — doesn't sell.
Most B2C inquiries arrive after hours. By morning they've gone elsewhere.
GA4 + Hotjar + someone to read them. Kolega builds it into the weekly report.
Works 24/7, never sick, knows your catalog, gets better every month.
Frequently asked
Because at €39 you get software. At €199+ you get a launched, tested, monitored colleague. We set it up, we run quality checks, we report monthly, we improve it. If price is the headline objection, we're the wrong fit.
It looks like one for the first five minutes. Then it sends you “Your store, this week” — what your customers actually asked, what they couldn't find, what it's costing you, and what to fix. A chatbot answers questions. Kolega also tells you what the questions mean for your business.
It escalates. The conversation, with full context, goes to your team by email — or routed into your own tools on request. We don't let the AI guess: we measure unknowns and add them to the next improvement cycle.
A single visitor session, regardless of how many messages they send. If a visitor comes back the next day, that's a new conversation. We don't bill in tokens.
Nothing breaks. We'll flag it in the monthly report and recommend a tier move if it's consistent. We don't throttle live customers mid-month.
Yes. The widget detects each visitor's language and replies in nine — Croatian, English, Slovenian, Serbian, Bosnian, German, Italian, and Hungarian — so you don't lose a buyer at the first message. Tone and formality are tuned per role.
Not sure which tier fits?
Send us your website. We'll build a demo, run the quality report, and tell you honestly which plan makes sense.